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Customer Capital Consulting Pte Ltd

Our Consulting Philosophy

We are truly committed to our clients’ success.

We place your interest as top priority
Our direct contacts with business leaders have enabled us to pinpoint and grasp critical and challenging customer relationship management issues quickly. We focus on what is important to you by aligning our efforts to meet your business goals. We believe our success comes from yours.  

We focus on practical (not textbook) solutions that yield results
While we can provide creative solutions to achieve your objectives, we are aware that our recommendations must be suitable for your context. For our solutions to truly bring value, we often undertake an internal rigorous process to define, examine, refine options (and often, with your participation) before we put forth our recommendations.

We embrace excellence
We are driven to deliver results. Tapping on the expertise of our team and external partners,   we help you solve real issues.  Our endeavour to deliver only the best and our ability to maintain consistently high standards are the reasons for our clients’ trust and confidence in us.  Read our clients' testimonials.

We empower you to manage future CRM issues
We believe in knowledge transfer to our clients. We work closely with you during the project and build your CRM capabilities progressively with the intention that you can understand and manage future customer relationship related issues after the project is completed.


Have you ever wondered?

  • Is your customer acquisition, cross sell, up sell, retention process optimised?
  • How well do you know your customers? Do you even know who they are?
  • Do you rank high on the customer "stickiness" index?
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