“As a government statutory board charged to help Singapore-based companies in their expansion overseas, we are faced with the challenge of how to best serve these customers with our broad-based products and services. Hence we needed a structured customer engagement programme. Customer Capital Consulting, staffed by experienced industry and CRM practitioners, was able to understand our unique challenges to help us to successfully develop a strategy and implementation roadmap for us.

The consultants from Customer Capital Consulting have continuously provided valuable advice and insights throughout the project and were always well prepared... The final roadmap report delivered was a meticulous piece of work, which closely guides us towards operationalising our customer engagement objectives and programme.

We are very happy with the extra efforts and the quality of the work by Chieh Sze and her team. We will certainly keep Customer Capital Consulting in mind for any other opportunities to collaborate again”

- Chung Lai Thoe (Ms)
Deputy Director and Project Director
International Enterprise Singapore

About International Enterprise Singapore
International Enterprise Singapore (IE Singapore) spearheads the development of Singapore’s external economic wing by assisting Singapore-based companies in their international expansion through its schemes in enterprise export, business capabilities development, international partners matching and new market penetration.