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Testimonials

Client
Industry
:
:
Sentosa Development Corporation
Recreation and Entertainment; Public sector

“Chieh Sze and her team were chosen to work with us for a series of organizational and customer related initiatives as they have demonstrated a strong integrated understanding of CRM, the overall business and technology landscape, issues and solutions. The collaborative and progressive approach adopted by Chieh Sze has allowed our users to quickly learn on the CRM and the industry practices, achieve greater insights on the real issues impacting us and understand how commercial models for managing customer may be leveraged upon and adapted for our context.

The team has successfully provided clarity of the strategy in moving forward, determined the scope and defined the key customer and enterprise requirements with the final recommendations being endorsed by the management. The team has further considered options to approaches in which we can achieve our business objectives and their related impact to the organization in view of the evolving organizational environment.

We really appreciate Chieh Sze’s role as the trusted advisor in overcoming the many challenging situations. The dedication and professionalism demonstrated by her and the team has definitely contributed to the successful partnership.”

- Ong Sing (Mr)
Program Manager
Sentosa Development Corporation

 


About Sentosa Development Corporation
Sentose Development Corporation (SDC) is a statutory board under the Ministry of Trade and Development and oversees the development and management of one of Singapore’s key tourist destination, Sentosa, along with property investments, management and development of 5 other businesses including Mount Faber, Southern Islands, Sentosa Cove etc. SDC and its subsidiaries are now collectively known as the Sentosa Leisure Group.

 

Have you ever wondered?

  • Are you delivering your brand promise?
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  • Is your customer acquisition, cross sell, up sell, retention process optimised?
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