Business Objective: Enable automated, rule‑based duty assignment and lightweight rostering to reduce manual planning effort, ensure policy compliance, and improve operational readiness—without the complexity of a full workforce management system.
 

Description: An intelligent rostering solution designed for operational teams that require fair, rule-based scheduling across multiple duty types. Available as both a Supervisor Desktop App and an Officer Mobile App, ADA automates monthly duty generation using smart algorithms that ensure equal distribution of duties, avoid back-to-back assignments, respect cultural and religious sensitivities around public holidays, and honour officer exemption requests. Supervisors can view, publish, swap, and reassign duties through an intuitive colour-coded calendar, while officers can submit availability, request swaps, and track their duty statistics on the go. With automated roster distribution, real-time push notifications, and a comprehensive duty fairness dashboard, ADR eliminates manual rostering effort, reduces scheduling conflicts, and promotes transparency across the organisation.
 

Target Audience: Organisation that has work duties that require assignment and rostering.
A) Duty Staff - Able to view and manage duties.
B) Planner - Able to manage assigned duties and roster.
C) Supervisor - Maintain oversight via dashboards.

Features:

• Smart Duty Auto-Generation: Instantly create monthly rosters with a single click using intelligent algorithms that balance workload, ensure appropriate duty gaps, and accommodate staff availability.
• Colour-Coded Calendar View: Experience an interactive calendar where all duty types are displayed with distinct colour coding for effortless, visual identification—accessible on both desktop and mobile devices.
• Duty Swap Management: Supervisors can seamlessly swap duties between two officers, with built-in rule validation to ensure matching duty types and prevent back-to-back conflicts.
• Officer-Initiated Swap Requests: Officers can request peer-to-peer duty swaps directly from their mobile devices, benefiting from instant eligibility checks and streamlined approval workflows.
• Duty Replacement / Reassignment: Team Leads have the flexibility to assign replacement officers to any duty slot without needing a reciprocal swap, simplifying coverage management.
• Duty Exemption Requests: Officers can submit unavailability dates—such as leave, medical, or personal days—through an intuitive calendar interface, ensuring these are considered in automated rostering.
• Fair Distribution Algorithm: Guarantee equitable allocation of duties across weekdays, weekends, and public holidays for all staff types, supporting both operational efficiency and staff satisfaction.
• Cultural & Religious Sensitivity: The system automatically exempts officers from duties on public holidays that align with their race or religion, promoting inclusivity and respect for diversity.
• Push Notifications: Receive real-time updates on swap requests, swap outcomes, and roster changes, keeping officers and team leads informed on-the-go via mobile notifications.
• Duty Fairness Dashboard: Visualise duty assignments, averages by staff type, and historical trends through a transparent, user-friendly dashboard—available on mobile for anytime access.
• Public Holiday & Duty Type Setup: Conveniently manage master data for public holidays, configure duty types, and establish team structures through an easy-to-use desktop interface.
• Staff Profile Management: Effortlessly manage officer profiles—including name, team, location, race, religion, and staff type to ensure accurate and personalised roster generation.
• Back-to-Back Duty Prevention: Apply configurable minimum gap rules between duties to prevent consecutive back-to-back scheduling and promote staff well-being.

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